Senior Information Technology Manager

Key Responsibilities:

  • Lead and manage the IT department, providing direction, support, and mentorship to a team of IT professionals.
  • Devise and execute comprehensive IT strategies, policies, and procedures that align with the company's business objectives and drive innovation.
  • Collaborate with senior management to identify opportunities for leveraging technology to enhance business operations, customer experience, and overall profitability.
  • Stay updated on emerging technologies, trends, and best practices to ensure company remains at the forefront of IT advancements.
  • Ensure compliance with regulatory standards and ensure enhanced cyber security and data privacy strategies and protocols.
  • Collaborate with key stakeholders to align IT initiatives with business goals and drive digital transformation.
  • Advise and collaborate with divisions and other functional teams to identify areas where artificial intelligence (AI) and automation can be integrated to boost operational efficiency and profitability.
  • Work with teams to conduct feasibility studies and spearhead the successful implementation of AI-driven solutions
  • Stay updated on the latest AI trends and technologies, providing recommendations on their application to achieve business objectives.
  • Help champion the company's sustainability agenda by leveraging IT solutions to monitor and reduce environmental impact, promote eco-friendly practices, and support green initiatives.
  • Lead the management and continuous improvement of the company's ERP system, Acumatica, ensuring its effective utilization across divisions and functionalities.
  • Oversee the integration of Acumatica with E-Commerce platform and other IT systems, such as NetStock and Power BI, to enhance data-driven decision-making and reporting capabilities.
  • Provide technical oversight for website and electronic commerce including customer and vendor portals.
  • Collaborate with internal stakeholders to identify opportunities for system enhancements, customizations, and upgrades to align with evolving business needs.
  • Utilize Power BI and other data analytics tools to analyse business data, generate insights, and present actionable recommendations to senior management.
  • Collaborate with functional teams to ensure accurate and timely data collection, validation, and reporting.
  • Identify opportunities to enhance energy efficiency, reduce waste, and promote sustainable practices through innovative technology solutions.
  • Build and maintain strategic relationships with technology vendors, negotiating contracts, and ensuring cost-effective solutions.
  • Evaluate emerging technologies, software, and hardware to determine their potential value to the organization.
  • Manage external partners and consultants to deliver IT projects within scope, budget, and schedule.


  • Bachelor's degree in Computer Science, or related field; Master's degree or relevant certifications preferred.
  • Minimum of 7 years of progressive experience in IT, including 3+ years of experience in a leadership role.
  • Strong expertise in AI implementation, ERP systems (Acumatica), and data analytics (Power BI).
  • Demonstrated success in driving technology initiatives that improve efficiency and support business growth.
  • Proven experience in managing IT budgets, vendor relationships, and strategic planning.
  • Excellent communication and interpersonal skills with the ability to collaborate effectively across departments.
  • Strong analytical and problem-solving abilities with a strategic mindset to align technology initiatives with business objectives.
  • Knowledge of industry best practices, regulatory compliance, and data security.
  • Proven experience in analysing, implementing, and evaluating IT systems and their specifications.

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Andrea Ragubir-Bernard





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