Duties and Responsibilities:

• Perform a variety of professional, technical and analytical duties in the operation of enterprise, client/server and desktop computer systems and networks.
• Analyzes, detects, identifies and corrects technical problems and deficiencies.
• Configures and installs computer hardware and software.
• Manages inventory control of IT equipment and supplies.
• Upgrades hardware and software components.
• Maintains IT hardware asset and software tracking.
• Monitors and collects data on system performance.
• Position will receive direction and support.

Requirements:

• CompTIA A+ & Network+
• Google IT Support Professional Certificate
• 1 to 3 years’ experience providing IT support
• Excellent oral and written communication skills
• Strong computer and problem solving skills
• Has initiative and motivation and the ability to coordinate and finish tasks
• Good team player, promotes inclusion and can work with diverse teams
• Customer Service Oriented
• Good organizational skills Specific
• Good knowledge of information and technology systems, applications and equipment
• Good understanding of Information Technology processes and best practices
• Good understanding and appreciation for safety, security and controls
• Inventory/Supply chain management experience
• Computing infrastructure experience and understanding
• Desktop, LAN/WAN Troubleshooting