Roles and Responsibilities: 

• Lean Coach Development 
• Advisor to Leadership on THE lean MANAGEMENT SYSTEM:
  1. How to effectively deploy Lean resources during the various phases of Lean implementation and sustainment; 
  2. When to progress to the next phase so as not to “outrun” the capacity of local Lean resources;
  3. Where gaps exist that may “derail” Lean implementation of sustainment; 
  4. How to put business goals in a Lean format; and 
  5. How to improve adoption of Lean principles and capture momentum associated with Lean Transformation. 

Role Expectations:

• Observe Lean Coaches (and Lean Practitioners in the early stages of a new deployment) in the execution of their duties and provide immediate feedback after the observations regarding successes and improvement opportunities.  They “coach the Coach”, asking thought-provoking questions and providing insight as to why certain behaviours are more effective than others.  
• Regularly meet with their assigned Lean Coaches to accelerate their learning, develop their Lean Practitioners, and ensure Lean activities are on track.    
• Facilitate and educate Leadership in Lean methods and tools required for the Lean embedment to be sustained.  They provide one-on-one Lean Executive Leadership coaching.